Returns and Refunds
30-day return window
We accept returns within 30 days of receipt. Products must be unused, uninstalled and in their original condition with all accessories and original packaging. Items that have been modified, altered or damaged as a result of attempted installation cannot be returned.
Non-returnable items
- Touch-up paints
- Tires that have been or show signs of being mounted
- Electrical components that have been installed
- Special-order items
No restocking fees
We do not charge restocking fees. Return shipping is the responsibility of the customer unless the return is due to our error.
How to start a return
Use the Request Return form on our Contact Us page with your order number and the part numbers you want to return. We will reply with a return authorisation and shipping instructions.
Refunds
Once your return is received and inspected, refunds are issued to the original payment method within 3 business days. Your bank may take additional days to post the credit.
Damaged in transit
If your order arrives damaged, contact us within 5 days with photos of the box (inside and out), the shipping label and the damaged item so we can file a carrier claim and send a replacement.